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Online sales, on the same records as every other sale.
E-commerce in CloudOffix Sales Cloud runs your B2C and B2B online store on the same customers, products, price lists, orders and invoices your sales team uses.
Your store is part of Sales Cloud.
Online orders land next to the orders your sales team creates. Stock, invoicing, payments and support follow the same record, so nobody re-keys an order.
The same products, price lists and customers serve the web shop, the sales team and the customer portal.
- 01One product catalog for every channel
- 02Online and direct orders in one list
- 03Invoices and payments on the order
Everything a store needs
Catalog, cart and checkout
Product pages and categories, a cart and a checkout with addresses, payment and order confirmation.
Variants and options
Product variants, optional and accessory products, and a product configurator.
Customer price lists
Price lists and currencies per customer or group, for B2B terms and B2C prices in the same store.
Coupons and promotions
Coupon codes and promotion programs applied at checkout.
Shipping and stock
Shipping methods and carriers at checkout, and stock availability on product pages.
Wishlist and compare
Wishlists, product comparison and digital downloads for digital products.
One platform for online and direct sales
Direct and online sales together
Sales reps quote and order for key accounts while other customers buy online. Both use the same price lists, products and stock.
- Same price lists in the store and in quotes
- Orders from every channel in one pipeline
Built on your website
The store runs on the CloudOffix website builder, with the same pages, forms, blog and visitor tracking as the rest of your site.
See the website builder
Marketing and service connected
Marketing Cloud campaigns and Helpdesk tickets see the same customers and orders as the store.
Customers follow orders in the portal.
Customers see their orders, deliveries and invoices in the customer portal, pay open invoices online and request returns from an order.
E-commerce questions
Is e-commerce a separate product?
No. E-commerce is part of Sales Cloud and shares customers, products, price lists, orders and invoices with the rest of the sales process.
Can B2B customers see their own prices?
Yes. Price lists can be set per customer or customer group, so logged-in B2B customers see their own prices and currency.
Can customers pay online?
Yes. Customers pay at checkout through integrated payment providers, and pay open invoices from the customer portal.
Explore Sales Cloud
Sell online from the same system you sell with.
Book a demo to follow one online order from cart to delivery, invoice and payment.