CloudOffix Security Policy

We take care of your data as if it is our own data.

CloudOffix Security Details

We give very high importance to your security. We do our best to make you and your data secure in CloudOffix. 

  • All users connect to the system through state of the art 256 bit SSL encryption. All connections between clients browsers and servers are secure and protected.

  • All CloudOffix cloud servers are running Linux Ubuntu with up to date security patches.

  • Only selected CloudOffix employees reach the servers and access is only through SSH key pairs.

  • Servers are hosted only in well-known trusted data centers that are certified according to the industry standards. Some of which are in Europe, and some in the US.

  • Each customer data is stored in separate databases and none of the customers have access to another customer's database.

  • All customer passwords are protected with PBKDF2 and SHA512 encryption.

  • CloudOffix employees can not see and retrieve your passwords in any way. It is only possible to reset them.

  • When needed, CloudOffix team can only login to your system with their own username and passwords to troubleshoot the problem you're facing.

  • Our team gives high importance to your privacy and only access the files and settings needed for troubleshooting the problem.

  • All payments are made through PCI Compliant Stripe payment gateway and we never store your payment details in our own servers.

  • All information between CloudOffix and Stripe is transmitted securely.

  • We keep full backups of each CloudOffix database daily for 14 days. 

  • Backups are also replicated in at least 2 different continents.

  • We also keep backups of CloudOffix Controller  and Clients Servers daily for 14 days. 

For further information and special questions, please do not hesitate to contact us through our support page.