Platform
Industries
Journeys
Resources
Partners
Company
Everything your online store needs, visit to delivery.
CloudOffix gives e-commerce businesses ready-to-use apps for your website, email marketing, live chat, automation, support tickets, payments and shipping, so every visitor moves through your marketing and sales funnels on one customer record. Connect the marketplaces and gateways you use.
All the features to deliver a better customer experience
E-commerce website design
Build a store to display and sell your products with drag and drop.
ExploreEmail marketing
Send mass emails and reach a wider audience.
ExploreLive chat
Answer presales questions and support customers after the sale.
ExploreMarketing automation
Send emails, track and follow up automatically.
ExploreSurvey management
Find out where to improve with customer satisfaction surveys.
ExplorePayments and shipping
Secure payment gateways, marketplace and shipment integrations.
ExploreAttract, convert and keep customers
E-commerce website design
Design a professional website in hours, not weeks. No coding needed: the mobile-responsive site includes SEO tools integrated with Google.
Website builderEmail marketing
Offer free trials, invite customers to follow you on social media and stay in touch. Send thousands of emails, track opens and clicks, and use A/B testing to refine your campaigns.
Email marketing.png)
Live chat
Shoppers expect instant answers. Live chat connects you with them in real time to capture leads and reduce bounce and cart abandonment.
Live chat
Marketing automation
Create automatic, targeted campaigns and nurture prospects with personalized emails all the way to the sale.
Marketing automationSupport, payments and fulfillment, connected
Survey management
Send polls to contacts and customers to measure satisfaction or update their details.
Surveys
Multichannel ticket management
Create tickets from live chat, email, website forms or directly by agents, then prioritize, categorize and assign them to the right person.
Helpdesk Cloud
Marketplace integration
Sell where your customers are, whether that's Instagram, Facebook, Amazon, eBay or elsewhere, to boost visibility and sales.
Order management
Secure payment gateways and shipping
Integrate with widely known, secure payment gateways and with shipping companies so customers can pay their way and track items every step of the way.
Online paymentsStart with what is ready. Add what is yours.
Use the store, marketing and support apps as they are, connect the marketplaces, payment gateways and shipping companies you work with, and build only what is missing.
Run
Use CloudOffix website, email, live chat, automation, survey and helpdesk capabilities.
ExploreConnect
Connect the marketplaces, payment gateways and shipping companies you work with.
ExploreBuild
Build store-specific steps with CloudOffix Agentic App Builder, reusing existing records and permissions.
ExploreAutomate
Define where AI assistants and agents answer or prepare work and where your team decides.
ExploreFrom first visit to repeat customer
How an online store can run from first visit to repeat purchase, with the responsible people at each step.
- 01
Attract
Your website and email campaigns bring visitors in; marketing automation follows up.
CloudOffix app - 02
Answer and convert
Live chat answers presales questions in real time to reduce cart abandonment.
PeopleCloudOffix app - 03
Pay and ship
Customers pay through secure gateways and track items through shipping integrations.
CloudOffix appConnected system - 04
Support
Tickets from chat, email and forms are prioritized and assigned to the right person.
PeopleCloudOffix app - 05
Improve
Satisfaction surveys show where to improve the journey.
People
Book a one-hour consultation
Schedule a one-hour session with one of our consultants. Bring your current process and the outcome you want, and see which CloudOffix apps fit, what to connect and what to build.