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Run stores, stock and service with AI on connected retail data.
Customers, stores, inventory and service on one AI-native foundation. AI detects demand patterns and handles order updates; planners, store managers and service teams decide stock, priorities and exceptions.
Retail apps and AI, ready to run
CloudOffix gives retailers ready-to-use apps for customers, stores, inventory, commerce and service, with AI assistants, agents and voice agents working in the same records.
Start with what is ready, connect the POS or e-commerce systems you keep, and build only what is missing with CloudOffix Agentic App Builder.
- 01Run: ready-to-use CloudOffix apps for customers, stores and inventory
- 02Connect: the systems you keep, with clear ownership of the data
- 03Build: missing steps with CloudOffix Agentic App Builder
- 04Automate: decide what AI prepares and what people approve
AI for retail operations
Agents detect patterns and handle routine contacts. Your teams decide.
Understand customer behavior
Connect customer, store and service data so AI can reveal how shoppers buy and engage.
Optimize inventory and stock
Link inventory movement to demand, so teams can act on stock levels with AI support.
Run store operations with clarity
Bring store activity into one view, so managers see performance and issues as they happen.
Forecast and plan demand
AI detects demand patterns across your connected data to support better planning.
See revenue and sales in real time
Track sales performance across stores and channels as it happens.
Support every customer
Keep service interactions connected to customer and order data for faster, better answers.
Assistants, voice agents and custom agents, with people in charge
Configure assistants, agents and voice experiences within your business processes. Define the information they can use, the actions they can perform, and the decisions or approvals that remain with people.
Ask your data. Get insights.
Ask Cloudia, the CloudOffix AI assistant, about your customers, stores, inventory and sales in plain language and get answers grounded in your live business data, within the access each user already has.
- Uses: the records the user is allowed to see
- Does: answers, summarizes, prepares
- People: decide what to do with the answer
Voice AI
Ask your retail operations and get instant answers. Use Voice AI to support customers, provide order updates and drive store visits with personalized promotions.
- Uses: customer and order records
- Does: gives order updates, shares approved offers
- People: define offers, handle exceptions
Build AI that understands your retail operations
Every retail operation is different. With CloudOffix AI Builder, design the agents your retail processes need, with defined inputs, allowed actions and approvals.
- Uses: the records and permissions of the process
- Does: only the actions you allow
- People: approve, handle exceptions, own outcomes
From demand signal to served customer
An example of a retail journey where people and agents share customer, store and inventory context.
- 01
Demand patterns are detected
An agent detects demand patterns across connected customer, store and sales data; planners decide the plan.
AI agentPeople - 02
Stock decisions are made
Inventory movement is linked to demand; merchandisers decide stock actions with AI support.
CloudOffix appPeople - 03
Stores run with clarity
Store performance and issues appear as they happen; store managers decide where to act.
CloudOffix appPeople - 04
Customers get answers
A voice agent gives order updates and supports customers; the service team handles exceptions.
Voice agentPeople - 05
Customers are invited back
A voice agent drives store visits with personalized promotions that marketing defines and approves.
Voice agentPeople
Customers, inventory and stores in one context
Your team and AI work from the same records, history, rules and permissions across:
- Customer behavior insights
- Inventory and stock optimization
- Store operations management
- Demand forecasting and planning
- Revenue and sales visibility
- Customer service and support
Related solutions and AI tools
Try it on your own business.
Try the ready-to-use apps free, or book a demo and walk through one retail process with our team.