Build Your Own AI Workforce
AI is no longer a distant future or an external tool. It becomes part of how your organization thinks, decides, and operates every day.
Watch the video
Intelligence Layer of Your Company
AI is no longer an external tool. It becomes a native part of your organization.
CloudOffix AI Builder enables organizations to design their own AI assistants and autonomous agents — embedded directly into business processes, governed by enterprise rules, and aligned with real outcomes.
This is not automation. This is transformation.
Design, Activate, and Scale Your AI
AI is not layered on top of disconnected tools. It operates natively inside CRM, HR, Projects, Support, and operational workflows.
Meet the CloudOffix AI
Four specialized AI capabilities working together as one unified intelligence layer.
AI Assistants
AI Assistants work alongside users by answering questions, explaining business data, and guiding conversations with the right insights at the right time. They help teams explore information, clarify decisions, and move forward naturally within user roles, permissions, and business context.
Autonomous Agents
Autonomous Agents continuously analyze data and execute repetitive workflows automatically based on predefined rules, triggers, or schedules. Designed for clearly defined operational tasks, they run reliably in the background and keep business processes moving without waiting for user input.
Voice Agents
Voice Agents manage inbound and outbound calls using predefined business scenarios. They capture call details automatically, understand customer intent through natural voice interaction, and ensure every conversation is properly routed, recorded, and followed up inside CloudOffix.
Semantic Index
Semantic Index understands the meaning and relationships behind your business data — not just keywords. By connecting structured and unstructured information across CloudOffix, it enables AI Assistants and Agents to deliver more accurate, context-aware responses and actions.
AI Assistants
Ask Anything About Your Company
Employees can ask everyday business questions in natural language from HR policies to operational procedures and receive instant, reliable answers. AI Assistants don’t just provide information. When relevant, they can also take action, such as helping create a leave request or guiding the next step in the process.
Access the Right Data Securely
AI Assistants understand who is asking. Users can query their Sales, HR, Recruitment, or Support assistants and instantly access live business data — but only within their authorization scope. If a user requests restricted information, the assistant automatically enforces permission rules and provides a clear warning. This ensures powerful self-service access without compromising data privacy or governance.
Turn Conversations Into Qualified Leads
AI Assistants engage website visitors and prospects directly through channels like WhatsApp. They understand intent, ask the right follow-up questions, capture key details, and automatically create qualified leads inside the CRM — ready for sales follow-up. No manual entry. No lost opportunities.
Guide Customers to Appointment
Beyond answering questions, AI Assistants can actively guide customers through service selection, specialist matching, and time availability. Once the customer confirms, the system automatically records the appointment and updates the relevant workflows — creating a seamless, end-to-end experience.
Autonomous Agents
Route and Categorize Automatically
Autonomous Agents continuously monitor incoming records such as support tickets and operational requests. By analyzing content and context, they automatically categorize items and route them to the right team or workflow — without manual triage.
Screen, Score, and Progress Candidates
Autonomous Agents evaluate incoming CVs against predefined job criteria, automatically score candidates, and move qualified applicants forward in the pipeline. Agents can also conduct AI-powered interviews and generate structured evaluation reports.
Capture Intelligence From Meetings
Autonomous Agents automatically generate meeting transcripts, summaries, and key action items from recorded conversations. They can also translate content when needed, making insights accessible across global teams.
Suggest the Best Response Instantly
Based on knowledge base content and predefined support rules, Autonomous Agents generate suggested replies for customer tickets. Teams can review, edit, or send responses faster while maintaining consistency and accuracy.
Voice Agents
Handle Inbound Calls Intelligently
Based on knowledge base content and predefined support rules, Autonomous Agents generate suggested replies for customer tickets. Teams can review, edit, or send responses faster while maintaining consistency and accuracy.
Automate Outbound and Service Conversations
Voice Agents can proactively initiate outbound calls for campaigns, reminders, or follow-ups. They also guide customers through service selection, availability checks, and appointment confirmation — automatically recording outcomes inside CloudOffix.
Semantic Index
Find What You Mean — Not Just What You Type
Traditional search works with keywords. Business knowledge doesn't.
In real operations, information is spread across records, files, conversations, and different languages. Searching by exact words is often not enough. Semantic Index understands meaning, context, and relationships — so you can find information the way humans think.
Beyond Keywords
Find relevant results even when exact words don't match. Search by meaning, not just text.
Context-Aware Search
Discover related records based on relationships and business context.
Multi-Language Support
Search across different languages without losing accuracy or intent.
File Intelligence
Locate information hidden inside PDFs, documents, and uploaded files.
Unified Search Layer
Access data across CloudOffix apps, knowledge base, and files from one place.
Cross-System Intelligence
Search across document management systems and connected business applications in one combined query.
