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Text messages that reach people fast.
CloudOffix SMS sends campaigns, notifications and two-way text messages from Marketing Cloud, linked to the contact record, with Twilio ready out of the box and room for any SMS provider.
Everything SMS, next to email
SMS campaigns
Send text campaigns to segments built from your CRM data.
Notifications
Confirmations, reminders and alerts go out by SMS when a record changes.
Automation steps
Add SMS steps to marketing automation journeys alongside email and WhatsApp.
Two-way messages
Replies come back into CloudOffix so your team can continue the conversation.
On the contact record
Every message, sent and received, is logged on the contact and the related record.
Twilio and any provider
Twilio is ready out of the box, and any third-party SMS provider can be integrated.
From provider to reply
Connect your provider
Use the built-in Twilio integration or connect the SMS provider you already work with.
Pick your audience
Build a segment from contacts, leads, attendees or candidates in your CRM.
Send or automate
Send a campaign now, schedule it, or trigger texts from a journey or a record change.
Continue the conversation
Replies are linked to the contact record, where your team follows up.
Where AI helps. People decide.
AI helps your team write short, clear text messages and suggests who to reach based on the data in your CRM.
Your team decides what goes out: you approve the message, choose the audience and set the timing.
SMS wherever timing matters
Recruitment agencies
Invite matched candidates to a job by email, SMS and WhatsApp from the talent pool.
Talent pool matchingEvent reminders
Text attendees a reminder before the event starts.
EventsSales follow-up
Send a quick follow-up after a call, a quote or a meeting.
SMS questions
Which SMS providers does CloudOffix support?
Twilio is integrated out of the box, and any third-party SMS provider can be integrated.
Can customers reply to our text messages?
Yes. Two-way messages come back into CloudOffix and are linked to the contact record.
Can SMS be part of a marketing automation journey?
Yes. Add SMS steps to journeys next to email and WhatsApp steps and trigger them from behavior or record changes.
Explore Marketing Cloud
Add SMS to your Marketing Cloud.
Start a free trial or book a demo to see SMS campaigns, notifications and two-way texts working on your CRM.