Latest Posts
Round-Robin Assignment in Support Module
02/22/2024 01:50:56
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New Features
The Round-Robin Assignment feature ensures equitable distribution of support tasks among team members, optimizing workload management and team efficiency.
Opt-out Fields in Contact and CRM Cards
02/22/2024 01:44:48
In
New Features
Trackable opt-out fields on contact and CRM cards offer insights into user preferences, enabling targeted engagement analysis.
QR Scanning of Business Cards in Contact Forms
02/22/2024 01:39:20
In
New Features
The new contact card feature automates the addition of new contacts by scanning business cards, ensuring accurate data capture and efficient contact management.
What is Contact Database Management?
02/15/2024 01:13:10
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Explore the World of CloudOffix
Contact management software serves as a centralized hub for organizing contacts, defining personas, and setting targets within a business or organization.
The Love of Customer and Employee Experience
02/13/2024 09:28:20
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Explore the World of CloudOffix
Customer experience and employee experience are terms we often hear, but did you know they're deeply intertwined?
What is KPI? (Key Performance Indicator)
02/06/2024 03:06:22
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Explore the World of CloudOffix