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New Features

Insights, news, and expert perspectives from the CloudOffix team.

Improved Permission Handling & Restricted Data Visibility
New Features Feb 12, 2026

Improved Permission Handling & Restricted Data Visibility

*Overview:* Permission handling has been redesigned to give users clearer visibility while still protecting sensitive data. Instead of blocking the ...

Aslıhan Kangal
Read Story
Python Code History Tracker
New Features Feb 12, 2026

Python Code History Tracker

*Overview*: Python code fields across the system (Scheduled Actions, Automated Actions, etc.) now include a Code History feature. Each update is aut...

Aslıhan Kangal
Read Story
Upgrade to OpenAI 5.1 Model
New Features Feb 12, 2026

Upgrade to OpenAI 5.1 Model

*Overview: *CloudOffix has been upgraded to the OpenAI 5.1 model, bringing faster responses, improved reasoning, and more accurate outputs across al...

Aslıhan Kangal
Read Story
Survey Responses Export to Excel
New Features Feb 12, 2026

Survey Responses Export to Excel

*Overview: *A new Analyze Results button has been added to Surveys, allowing users to instantly download all survey responses in a clean, structured...

Aslıhan Kangal
Read Story
Simplified Survey Sharing & Token-Based Links
New Features Feb 12, 2026

Simplified Survey Sharing & Token-Based Links

*Overview: *The previous “Share & Invite by Email” button has been streamlined to improve clarity and usability. The action is now simply called Sha...

Aslıhan Kangal
Read Story
Advanced Ticket Merge Experience
New Features Feb 12, 2026

Advanced Ticket Merge Experience

*Overview:* The ticket merge process in Support has been redesigned to prevent accidental merges and provide a much clearer workflow. Previously, al...

Aslıhan Kangal
Read Story

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