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Membership and dues, on one member record.
CloudOffix Association Cloud manages membership types, dues schedules, applications, renewals and invoicing for chambers of commerce and associations, on the same record as events, the directory and the member portal.
Everything from join to renewal
Membership types
Membership types for organizations and for individuals, each with its own benefits and entitlements.
Dues schedules
Flat, banded or tiered, and sector-based dues. Packages, including packages that contain other packages.
Benefits tracking
Benefits and entitlements per membership type, tracked as used and left.
Online application
Applicants see their dues quote, apply online and wait for staff review.
Card payments and auto-renew
First payment by card through Stripe, with a saved card and automatic renewal.
Renewals and dunning
Active, grace and lapsed lifecycle, invoicing with a branded PDF, and dunning.
From application to active member
Apply online
The applicant picks a membership, sees the dues quote and submits the application.
Staff review
Staff approve, ask for more information or decline with a reason.
First payment
The member pays by card. The saved card keeps the next renewal simple.
Welcome to the portal
The new member manages the profile, representatives and directory listing in the member portal.
Where AI helps.
Live chat on your website and in the member portal is answered by AI, with handoff to your staff.
In the back office, AI helps your team write membership pages and member communications.
Membership and dues questions
Can we use tiered or sector-based dues?
Yes. Dues schedules can be flat, banded or tiered, or sector-based, and packages can include other packages.
Can members renew automatically?
Yes. Members pay by card through Stripe, save the card and renew automatically.
How are lapsed members handled?
Each membership moves through active, grace and lapsed states, with invoicing and dunning along the way.
Do membership and event income sit on the same record?
Yes. Dues, event tickets and sponsorship all land on the same member record.
Explore Association Cloud
See Association Cloud with your own membership model.
Tell us how your chamber or association works and we will show you membership, dues, events and the member portal running together.