Do you need Collaboration?
Yes, but with Context!
14 April 2020 , CloudOffix Blog
In today's business, collaboration is getting famous and widespread every day. Mobility is everywhere, and we need to discuss business cases with each other. Thus, people are all looking for collaboration platforms. Some people are using Whatsapp, iMessage, or any messaging application on their mobiles and some people are using cloud platforms like Slack, Rocket.Chat or Mattermost. The problem is the same for all these platforms: Business Context is the missing part.
What do we mean by Business Context?
Let's pretend you are working on a proposal for one of our prospects. You have competitors there, and you need to offer very competitive pricing. Thus, you need to get approval for the special discount you want to make from your manager. The approval is urgent, and you can not wait. Therefore, you contacted your manager through WhatsApp. Your manager asked you to share the link to the proposal that you created in your CRM or ERP system. You need to go back to your business application where you created the proposal, copy the link, and paste it to the chat message. Then, your manager visits the link, sees the proposal, all details including the discount, and then replies via chat message to tell you to make some modifications to the proposal. These discussions most probably continue back and forward, but changes on the proposal need to be made on the business app you use. Thus, collaboration and business context are at different platforms, and this is not the best way to collaborate.
In CloudOffix, we offer you collaboration with business context. This business context may be a proposal if you are using Sales Cloud, maybe an invoice if you are using Invoicing Cloud, or maybe an email campaign if you are using Marketing Cloud. In CloudOffix, you have the option to collaborate on any business context.
Wonder how we will make you Wooow? Try CloudOffix here.