Account Manager

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The Account Manager plays a key role in the Business Sales process.  The position is the primary contact for all face-to-face, proactive sales efforts for a select segment of highly strategic customers.  Customer satisfaction within an assigned market segment will directly relate to the performance of the Account Manager.  The successful Account Manager will develop and utilize sales plans and strategies to economically reach sales goals. 

A Typical Week
  • Develop/ maintain customer relationships
  • Cold call with established customer list
  • Manage the sales cycle and close business
  • Uncover new revenue opportunities and deploy resources as appropriate
  • Prepare and present effective proposals
  • Develop sales plans
  • Understand strategic direction and sales implementation processes
  • Motivate the team
  • Provide generalist level product knowledge/ expertise
  • Understand/ manage client's business: strategies and business issues
  • Lead design of customer's tailored solution
  • Interface with sales engineers
  • Position with customers

  • Four years of College resulting in a Bachelor's Degree or equivalent
  • Preferred MBA
  • 3 to 5 years of experience
  • Salesperson from a competitive environment desired
  • Prior training/experience in sales of CRM, Marketing Automation, Project Management, Helpdesk, etc. tools and selling skills, and proposal generation required
  • Self Management
  • Resource Management
  • Consultative Selling
  • Knowledge of sales proces  
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