E-commerce isn’t a website. It’s a revenue system.
CloudOffix E-Commerce Cloud connects storefront, CRM, marketing, inventory, and AI — so every order becomes part of a unified growth engine.
All-in-One E-Commerce-Lösung
Everything for a successful cloud based online store management from sales to stock management, marketing to invoicing, customer service to delivery management is right here. No need to use different point solutions to manage customer experiences in personalized shopping.
Website Builder
A website builder is a platform which basically gives piece of land on the internet so you can build your empire on it. Here, you may furnish your estate with your content, make use of the pretty color palettes to decorate it to your liking.
Drag & Drop
CloudOffix CRM comes with a free website builder, which requires no coding knowledge at all due to its magnificent drag and drop convenience.
HTML Form Builder
Build HTML Form builder feature on your website to collect relevant information about your customers. Collect leads and contacts.
Code Your Own Website Using HTML/CSS
Use HTML to set up the text ‘styles’ you would like to appear on your website. CSS to customize the font, font size, and text situated on your beautifully designed new website’s page.
Mesmerizing Blog Pages
Create engaging and stunning blogs with built-in features to get noticed and grow your community and audience. Publish on social media
Google Analytics Integration
Google Analytics Integration allows page links to be tracked with ease. Make data-driven decisions on how to improve. Learn and understand customer behaviors. To take advantage of this wonderful feature, simply link your Analytics account.
SEO Integration
Increase brand visibility on search engines using SEO integration. Define keywords, give pages meta descriptions and tags to let your pages run in the search engine game.
Be findable, not just searchable.
Produktseiten
Lagerverwaltung
Inventory management solution is necessary for monitoring remaining stock and raw materials needed to make new produce, therefore tracking the levels of all stock, regardless of incoming or outgoing and important issue in business.
Warehouse Management
Production site, warehouse and office are all located at different places? Easily track everything. If there is more than one warehouse location, always know where each and every one of your items are located.
Stock Forecasts
As purchase orders are received and sales are made, revenue increases but stock levels decrease. Therefore, it is necessary to purchase new stock as inventory runs low. Here is where inventory tracking software comes into play. Know when it’s time to stock up.
Set Shipment Rules
Set rules for shipping items to customers. Perhaps the goods being shipped as part of a 'free trial' promotion, perhaps the bill of materials or invoice being sent to the same address as the goods. All these scenarios and the relevant actions to be taken for them can be set through the CloudOffix inventory management system.
Track Shipment
End to end tracking of stock. Customers will be able to follow / track their items from the time it leaves the warehouse to the time it reaches them.
Marketing
Concentrate how to increase average cart revenue with the features CloudOffix offers for best marketing activities. CloudOffix Marketing Cloud, integrated with E-Commerce Cloud offers the following features.
E-Mail Marketing
Remind customers of your existence with periodic systematic emails. Gain new customers with engaging emails.
Marketing Automation
Set it up and forget it! Determine your scenarios, automate emails to be sent, while you concentrate on other tasks
Survey Management
Send thousands of customer satisfaction surveys instantly and use the results to improve where necessary.
Livechat Management
Instant communication between you and your customers is vital these days. Be online 24/7 with CloudOffix
Event Management
Create, announce and run online or on-premise events and gain new leads.
Kundenservice
Whether using a helpdesk system or not, Helpdesk Cloud is a perfect fit
Ticketing
Tickets can be created through different sources such as incoming emails, live chats, website forms and directly by agents. All tickets can be prioritized, categorized, and assigned to the right people. No need to switch between multiple tools to manage the customer support journey. CloudOffix simplifies work for agents therefore the team can only focus on making customers happy.
SLA Management
It is possible to create SLAs according to the category and urgency of tickets. According to the specified SLA Rules, tickets can be replied and solved. Check SLA compliance from time to time and set up automatic reminders for agents and specific escalations to managers whenever SLA is not met.
In Context Collaboration
Selling online doesn't change anything. Teammate collaboration is crucial for the smooth running and scaling of a company. Keep vital information regarding your customer in the company memory. Communicate one to one in private or public with colleagues in chats about following up sales.
Berichterstattung und Dashboards
Use the datasets collected in your CRM to retrieve the most accurate real-time reports through CloudOffix interactive dashboard. Not fond of out-of-the-box reports? Fully customized reports will come to the rescue!
Interactive Dashboards
Having the freedom to manipulate reports as much as necessary is quite a handy feature to have in a CRM. Especially if you need to manipulate, and / or highlight datasets as you wish. Have all data sets right in front of you to be able to make changes to acquire the most relevant report. Manipulate your pipeline reports to give you the most accurate information.
On-Demand Reporting
Most CRM's come with the built-in pre-defined standard reports. However, sometimes this isn't enough. At times, users need last minute, up to the minute reports. This is where on-demand or ad-hoc reporting provides the function to retrieve complete and up to the minute reporting on any dataset they wish
Zahlungsintegration
CloudOffix e-Commerce Cloud comes with well-known payment gateways integrations. Let customers make online payments through ready to use payment gateways. It is also possible to add your own.
Customization
Out-of-the box, one size fits all solutions don't do justice for all businesses. CloudOffix offers the opportunity to customize and make it your own.
Your business. Your solution. Your way!
No Code Customization
Layouts
Customize your dashboards and screen layouts to portray your light and style.
Custom Fields
Each business is unique, and therefore has unique needs and requirements. Add and remove custom fields to any of your screens to meet your needs and requirements.
Views and Filters
Adjust the way you want to see your screen, focusing on the information that matters Add views and filters so you can find the information relevant to you faster.
Drag and Drop
Drag and drop items straight into your working area and begin using. It's that easy!
Build your own app from the ground up!
No need to have coding knowledge to be able to build your own app
Permission and visibility access all areas!
Each business is unique, and therefore has unique needs and requirements. Add and remove custom fields to any of your screens to meet your needs and requirements.
Low-Code Customization
We are aware that we can't think of every scenario for you. In such cases, we have various customization solutions. CloudOffix knows no limits!
Dedicated business analyst
Your dedicated business analysts will translate and relay your business needs to our developers
Development Team
Committed agile, talented development team do their best to make your business dreams come true in the shortest time possible.
DIY
If you have a development team within your organization, CloudOffix will make the necessary tools available.
