New Portal UI Experience

Overview: A refreshed portal experience is now available across Support, 360 Appraisals, and CRM modules. While new customers have already been using this modern UI, a new setting has been introduced to allow existing customers to switch to the updated design as well. This ensures a consistent, cleaner, and more user-friendly portal experience for all users across all modules.

Updates

1. New “Use New Portal Design” Toggle Added: A new backend setting has been added to Support, 360 Appraisals, and CRM modules. When enabled, the portal view automatically switches to the redesigned UI.

Benefits:

• Cleaner and More Modern Interface: Users see a consistent visual design across all portal modules, improving usability and overall product perception.

• Instant Upgrade for Existing Customers: With just one toggle, existing customers can adopt the new portal design without requiring any migration or technical adjustments

How it works?

- This enhancement applies to three modules — Support, 360 Appraisals, and CRM. The activation path is the same for all of them, but let’s walk through the flow using 360 Appraisals as the example.

- Open the 360 Appraisals module and navigate to Configuration → Settings.