Explore the latest news, updates, and expert perspectives from our team.
The Suggest an Answer feature has been updated to enhance its integration with the knowledge base and other models, providing more accurate responses.
The Similar Tickets feature has been enhanced to improve the tagging and suggestion processes, offering a more efficient way to manage support tickets.
The SMS Marketing module has been updated to simplify the process of tracking link performance within SMS campaigns.
The AI feature now supports training with documents, enhancing its ability to provide relevant and accurate responses based on specific content.
The AI Interview module has been significantly enhanced to offer a more dynamic and flexible interview process.
Discover how a comprehensive onboarding process can transform your new hires—read our blog post for insights and tips!
