Explore the latest news, updates, and expert perspectives from our team.
While many organizations utilize AI powered by public data, the real potential of AI lies in its ability to integrate and analyze proprietary business data.
It's not just about leveraging AI; it's about ensuring data-driven insights, automation, low-code customization, and a strong emphasis on trust and security.
Users can now upload and use WebP format images, which are known for their smaller file sizes and high quality.
The Marketing Automation module has been expanded to include new scheduling and SMS-based activities, providing more comprehensive and automated marketing.
The Suggest an Answer feature has been updated to enhance its integration with the knowledge base and other models, providing more accurate responses.
The Similar Tickets feature has been enhanced to improve the tagging and suggestion processes, offering a more efficient way to manage support tickets.
