New Features

Insights, news, and expert perspectives from the CloudOffix team.

New Features Sept. 13, 2024

WebP Format Support

*Overview: *Support for the WebP image format has been added, offering users a more efficient and versatile option for image handling within the pla...

New Features Sept. 13, 2024

Marketing Automation Enhancements

*Overview:* The Marketing Automation module has been expanded to include new scheduling and SMS-based activities, providing more comprehensive and a...

New Features Sept. 13, 2024

Suggest an Answer Feature

*Overview: *The Suggest an Answer feature has been updated to enhance its integration with the knowledge base and other models, providing more accur...

New Features Sept. 13, 2024

Similar Tickets Feature

*Overview: *The Similar Tickets feature has been enhanced to improve the tagging and suggestion processes, offering a more efficient way to manage a...

New Features Sept. 13, 2024

SMS Marketing Enhancements

*Overview: *The SMS Marketing module has been updated to simplify the process of tracking link performance within SMS campaigns. These changes focus...

New Features Sept. 13, 2024

Document-Trained AI

*Overview: *The AI feature now supports training with documents, enhancing its ability to provide relevant and accurate responses based on specific ...

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New Features

WebP Format Support

Marketing Automation Enhancements

Suggest an Answer Feature

Similar Tickets Feature

SMS Marketing Enhancements

Document-Trained AI

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