Strong as your ERP, but smarter than your stack

Unify workforce, incidents, maintenance, communication, and plant projects on one AI-native operational platform — without replacing ERP or MES.

The Operational Reality

Modern factories run on specialized systems. ERP handles transactions, MES manages production, while workforce, maintenance, and projects operate in their own environments.

Shift & Workforce Coordination

Work orders and workforce data lack visibility.

Issue Reporting & Incident Capture

Incidents are logged — but insights don’t flow across teams.

Maintenance & Escalation

Service and repair actions are reactive, not predictive.

Approvals & Change Requests

Engineering and plant changes depend on manual coordination.

Plant Projects & Modernization

Project visibility is limited across teams.

Audit & Knowledge Retention

Operational knowledge is scattered, not structured.

The Missing Architecture

Manufacturing runs on ERP and MES.But as operations scale across shifts, teams, and facilities, coordination fragments. Without a unified operational layer, factories cannot optimize the full execution lifecycle.

1. No Unified Operational Core

Workforce, maintenance, approvals, and incidents live in separate tools. No single operational reality.

2. No Execution Lifecycle Orchestration

Shifts, escalations, and approvals lack embedded logic. Handoffs rely on manual coordination.

3. No Real-Time Operational Intelligence

Downtime, safety, and production signals are disconnected. Decisions remain reactive.

4. No Context-Aware Shopfloor Experience

Teams lack full issue history and execution context.Knowledge gaps persist across shifts.

5. No AI-Ready Execution Foundation

Operational data is fragmented. AI cannot support real factory execution.

What It Takes to Run Operations at Production Speed

Eliminating operational friction requires more than system integration.Workforce, incidents, maintenance, and approvals must operate on the same real-time data foundation.

Why CloudOffix?

CloudOffix doesn’t replace ERP or MES.It unifies real factory execution — from shift coordination to incident resolution and continuous improvement.

Shift Coordination

Operators, supervisors, and HR manage shifts in one connected system. No paper. No disconnected approvals.

Issue Reporting

Incidents are logged instantly — with full context and routing. Nothing gets lost between shifts.

Escalation

Technical issues move through structured workflows. Traceable. Time-stamped. Accountable.

Resolution

Issues are resolved within structured workflows. Actions, ownership, and outcomes stay visible.

Approvals & Documentation

Requests move through traceable approval flows. All changes are documented and compliant.

Knowledge Retention

Shift knowledge and resolutions stay captured. Operational learning compounds over time.

Continuous Improvement

Real-time insights surface recurring issues. Factories improve with measurable feedback loops.

Business Impact

Reduce Downtime & Response Delays

Structured incident workflows speed resolution and minimize production loss.

Improve Workforce Coordination

Shifts, approvals, and escalations operate in one system — reducing friction on the shop floor.

Strengthen Compliance & Audit Readiness

Incidents, safety reports, and approvals are fully traceable and inspection-ready.

Preserve Critical Technical Knowledge

Resolutions and shift insights stay captured — preventing repeat issues.

Increase Operational Visibility

Real-time insight into recurring failures, bottlenecks, and utilization.

Scale Without Operational Chaos

Grow production and facilities on a unified execution model — not fragmented tools.

AI That Understands Manufacturing

Manufacturing performance depends on coordination and visibility. With unified operational data, plants gain: • Faster resolution • Less downtime • Clear traceability • Preserved knowledge Execution becomes measurable. Growth becomes scalable.

AI Aligned with Your Revenue Architecture

Real SaaS AI runs on full-context revenue data, not disconnected tools.

AI for Plant Leadership

Gain real-time visibility into downtime patterns, workforce utilization, safety risks, and project progress. CloudOffix transforms fragmented operational signals into strategic intelligence — enabling proactive decisions instead of reactive firefighting.

AI for Shopfloor & Maintenance Teams

Automate incident detection and surface root causes faster. Summarize shift handovers, flag rising safety risks, and trigger maintenance actions before breakdowns escalate. AI becomes part of execution — not a separate dashboard

Predictive Maintenance & Asset Intelligence

Monitor equipment health, vibration patterns, and maintenance cycles in real time. Reduce unplanned downtime and extend asset lifespan through early anomaly detection.

Production Flow Optimization

Identify bottlenecks across lines, shifts, and work centers. Balance capacity, reduce idle time, and improve throughput without increasing overhead.

Quality & Compliance Monitoring

Track defect patterns, process deviations, and audit signals automatically. Detect quality drift before it impacts output or customer commitments.

Supply Chain & Inventory Intelligence

Align production schedules with material availability and supplier performance. Prevent stockouts, reduce excess inventory, and stabilize delivery timelines.

Ready to Run Operations at the Speed of Production?

With unified operational data, plants gain: • Faster resolution • Less downtime • Stronger traceability • Predictable performance Execution becomes measurable. Growth becomes scalable.

Your ERP Runs Production. Who Runs the Customer?

Request Demo